Support

Questions, bugs or ideas? Email support@aitolk.app. We usually answer within two business days.

Subscriptions

• Cancel: on your iPhone open Settings → your name → Subscriptions → Tolk. Cancel at least 24 hours before the period ends to avoid the next charge.
• Restore a purchase on a new phone: in Tolk open Settings → Restore Purchases.
• Refunds are handled by Apple: reportaproblem.apple.com.

Common questions

• The microphone doesn't work. Allow Microphone and Speech Recognition for Tolk in iPhone Settings → Tolk.
• Can I use Tolk offline? Yes, for languages Apple can translate on device: turn cloud translation off in Tolk's Settings and download the languages when asked.
• How do I delete my data? History is kept only on your phone: clear it in the History tab or delete the app. To delete what our server keeps about your install, email us.